Effective date: [June 06, 2026]

MatX Lab, Inc. (“MatX Lab,” “we,” “us”) respects the confidentiality of information, which is central to how we run our business. This Privacy Policy explains what personal information we collect through our website at matxlab.com (the “Site”) and in the course of providing our materials testing and analysis services (the “Services”), how we use it, and the choices available to you.

This policy covers personal information, meaning information relating to an identifiable individual. The handling of client project materials, samples, specifications, and test results is governed separately by our Terms & Conditions and any executed confidentiality agreement, and is held to a stricter standard than this policy requires.

1. Information We Collect

Information you provide. When you request a quote, submit a project inquiry, contact us, or subscribe to updates, we collect the information you choose to share, typically your name, company, email address, phone number, industry, and the details of your inquiry, including any files you upload.

Information collected automatically. Like most websites, the Site collects certain technical information when you visit: IP address, browser type, device information, pages viewed, referring pages, and timestamps. We collect this through cookies and similar technologies, described in Section 6.

Information from business interactions. In the course of a project, we may collect professional contact details, billing information, and correspondence records necessary to deliver the Services and maintain our business records.

We do not knowingly collect personal information from individuals under 18, and the Site is not directed at them.

2. How We Use Information

We use personal information to:

• Respond to inquiries, prepare quotations, and scope projects.
• Deliver the Services, coordinate testing, and communicate about active projects.
• Process invoices and payments and maintain required business records.
• Operate, secure, and improve the Site.
• Send service-related communications and, where you have not opted out, occasional updates about our capabilities and relevant technical content.
• Comply with legal obligations and enforce our agreements.

We do not sell personal information, and we do not use client project data to train marketing profiles or share it for third-party advertising.

3. Legal Bases (Where Applicable)

In the case where data protection legislation such as GDPR is in effect, personal data will be processed based on the following legal bases: contractual obligation (delivery of the offered Services), legitimate interest (running of the Site and its security, business communication, development of our Services), and consent (marketing communications).

4. How We Share Information

We share personal information only as needed to run our business.

Partner laboratories. Testing is managed through certified partner laboratories. If necessary for the project, we disclose minimum personal and project data required to complete the task under confidentiality clauses similar to ours.

Service providers. Personal data is provided to vendors who assist us in conducting the business, including website hosting, e-mail communications, payments processing, mailing and shipping, and accounting. They use the data only in order to fulfill their obligations.

Legal requirements. We may disclose information where required by law, subpoena, or legal process, or where reasonably necessary to protect our rights, safety, or property, or those of others.

We do not share personal information with third parties for their own marketing purposes.

5. Data Retention

We store our personal data for as long as it is needed for the aforementioned purposes: inquiry data for [24] months from the time of last communication; data for projects and billing for [7] years, as required by tax and business laws; and marketing list data until you unsubscribe from it. If retention is no longer needed, data is destroyed or anonymized.

6. Cookies & Analytics

The Site employs cookies and other such technologies for functional purposes (session management, security) and for analytics, which is necessary for us to better understand the use of the Site and improve it. Where possible, analytics is done on an aggregated or pseudonymized basis.

You can control cookies through your browser settings; disabling essential cookies may affect Site functionality. [If a consent banner is deployed: you can adjust your preferences at any time via the cookie settings link in the Site footer.]

7. Data Security

We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold, including encrypted transmission (TLS) on the Site, access controls, and vendor security requirements. No method of transmission or storage is completely secure, but confidentiality is a core operating principle of this company, and personal information is protected under the same discipline we apply to client project data.

8. Your Rights & Choices

Depending on your location, you are entitled to access the information that we have about you and ask us to correct or delete your information or object to or restrict processing. Moreover, receive your information in a machine-readable format; and
revoke your consent to processing when based on consent.

To exercise any of these rights, contact us at inquiry@matxlab.com. We will verify your identity and respond within the timeframe required by applicable law. You will not be discriminated against for exercising your rights.

Marketing opt-out. Every marketing email we send includes an unsubscribe link. Opting out of marketing does not affect service-related communications about your active projects.

9. International Visitors

MatX Lab is based in the United States, and information we collect is processed in the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to and processed in the U.S., where data protection laws may differ from those of your jurisdiction. Where required, we implement appropriate safeguards for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by a new effective date at the top of this page [and, where appropriate, by notice on the Site]. Your continued use of the Site after an update constitutes acceptance of the revised policy.

11. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or your personal information:

Email: inquiry@matxlab.com Mail: MatX Lab, Inc.,3723 Greenville Ave STE 71650, Dallas, TX 75206